Work

These are programs I’ve helped run and systems I’ve built, plus research and writing from my master’s in communication at the University of Washington.

Programs and operations

2025Wing Luke Museum — Delivering a public engagement eventwith Framework and UW Comm Lead · project manager (freelance)Managed a public engagement event about the museum’s historic Eng Family Homestead, built with a UW course, from concept to a live event on the site.Delivered on a short timeline; 18 volunteers on the day
2025U.S. Chamber of Connection — Launching a nonprofit membership programprogram & experience designer (freelance)Helped design and launch the Chamber’s first paid membership, three online courses, and the email and onboarding systems behind them.80 paying members in the first two weeks
2025–GreenHaven Interactive — Building a repeatable content operationcontent operations · lead digital marketing specialistBuilt the briefs, AI workflows, and quality gates behind the agency’s SEO content.Promoted to lead within a year; peer mentor to six specialists
2019–25Top Pot Doughnuts — Improving checkout workflowspoint-of-sale redesign · as a baristaEvaluated a new point-of-sale system from behind the counter and redrew its information architecture.30% less time per transaction

Research and design

Writing

Get in touch

I’m in Seattle and open to project and program management roles, full-time or contract. Email is the fastest way to reach me, and I’d love to hear from you.

kyle@kylewickline.com