This is the longer version: how I got into project work, what I studied, and what I do when I’m not working.
Right now I’m taking a UW course to prepare for the Certified Associate in Project Management (CAPM) exam, and I’m looking for a project or program management role.
Since September 2025 I’ve worked at GreenHaven Interactive, a digital marketing agency serving small businesses around Puget Sound. I’m a peer mentor to the six specialists on our content team, and I build the intake, AI workflows, and quality checks the team uses; the case study has the details.
In September 2026 GreenHaven promoted me to lead digital marketing specialist.
In 2025 I took on two freelance projects. For Framework, a placemaking studio, I managed a public engagement project for the Wing Luke Museum from the first idea to a live event, on a tight budget and timeline, with 18 volunteers on site. It grew out of a UW Communication Leadership course where I was the teaching assistant, and the course’s students prototyped the event’s storytelling activations.
For the U.S. Chamber of Connection, I helped launch its first paid membership, which reached 80 members in two weeks. I set up the tools behind it so the membership, three courses, and email all ran from one member record. That year I also mentored UW graduate teams working with community clients.
I earned a bachelor’s in community psychology at UW Bothell and a master’s in communication at UW Seattle, focused on user experience.
In two graduate projects, Kiosks for Connection and ToothGuard, I tested designs with real people before settling on a plan.
I worked at Top Pot Doughnuts for more than five years, through both degrees. When the company replaced its point-of-sale system, I audited the new one and redrew how the menu was organized. Service time per transaction fell by about 30%.
I’m a big public transit fan. When I travel, I ride as much of the local system as I can, and closer to home I wrote a data story on Link light rail’s fare enforcement.
I play cribbage, and right now I’m taking an improv class. I also tinker with 3D printers, and I’m an Eagle Scout.
Operations monday.com (boards, automations, AI agents, forms), Trello, Notion, Miro, Lucidchart, Slack, Google Workspace and Apps Script, Zapier, BambooHR, Swydo, Wispr Flow
Research and data Microsoft Excel, Tableau, Qualtrics, SurveyMonkey, Typeform, UserTesting, Optimal Workshop, Flourish, Datawrapper
AI Claude (Cowork, Claude Code, Claude in Chrome, custom skills and connectors), monday AI, ChatGPT
Web, content, and design Figma, Canva, WordPress, Squarespace, Wix, Kajabi, Heylo, Adobe Photoshop, Express, and Acrobat
SEO and marketing Semrush, Google Search Console, Google Ads, Yext, Mailchimp, HubSpot, ContentStudio, Link Whisper
A project or program management role at an organization that runs public programs, memberships, education, content, or community engagement work. Email is the fastest way to reach me: kyle@kylewickline.com.