Work / Sound Transit fare enforcement
Link light rail gives riders two warnings before any fine, and fare evasion kept climbing even as inspections grew. I used Sound Transit’s own records to ask whether a policy built for equity is fair to the riders who pay.
Seattle’s light rail runs on an honor system: no gates, no turnstiles, and random checks by Fare Ambassadors. A rider without proof of payment gets two warnings, and even the third and fourth citations can be settled without paying anything. That approach grew out of real equity goals and community feedback. I wanted to know whether it was working.
What happens each time a rider can’t show proof of payment
1st violation
2nd violation
3rd violation
4th violation
Instead of paying the 3rd or 4th fine, a rider can:
5th violation
Violations must fall within 12 months of the first offense to move a rider up the sequence. Unpaid fines at the 3rd and 4th steps aren’t sent to collections.
Inspections went up every year after the program relaunched in 2022, and fare evasion went up with them: 15.57% of inspected riders had no proof of payment in 2023, and 17.93% so far in 2024. The routine itself is predictable (teams start at the ends of the train and work toward the middle, and checks pause when cars are full), so riders who want to skip the fare can plan around it. Boardings also clustered heavily at International District/Chinatown Station, which raises its own equity question.
I’m proud of this one. It pulls public records data, a conversation with a Fare Ambassador, and three voter-approved transit plans into one argument, and it tries to take the equity goals seriously while still asking what’s fair to the people who do pay. Seven charts in Datawrapper and Flourish carry most of the weight. I redrew the fare violation graphic for this site so it reads more clearly; the content is the same as the original.
The piece itself, with all of the interactive charts, is republished here in full.
Read the data story